ChangeEngine
MCP Surface

ChangeEngine MCP: what's live, what's next

The Model Context Protocol surface for ChangeEngine. 52 tools are live in production today, verified by direct call against the production server and cross-checked against the app. An agent can read your account, compose a targeted and scheduled communication, and build and launch a multi-page localized survey without opening the app. What it still cannot do is below, ranked by what you vote for.

Tools live
52
Roadmap items open
24

01Live today

52 tools, verified against the production connector on 2026-09-22. A staging mirror (ce-staging) exposes the identical surface.

A. Read and context (10 tools)

The agent can orient itself in an account before it writes anything, and see what the team is already working on.

  • list_programs

    Every program in the account, returned as resource links.

  • list_program_communications

    The communications inside one program, last edited first, each with its status, channel and who touched it last. Archived ones are left out.

  • list_changes_by_program

    Rank programs by how much work went into them over a window you choose. A program with zero changes is the signal that it is neglected.

  • list_recent_work

    The communications and surveys the account changed most recently, newest first. The fastest way to answer what is the team working on right now.

  • list_upcoming_sends

    What sends next, grouped by day, with how many people each one reaches. Call it before picking a fixed date and choose a day that is not already crowded. Pass a segment to see only the sends that hit that group.

  • search_communications

    Search past communications by intent and get back resource links.

  • read_communications

    Read the full contents of any communication by link.

  • read_timeline

    The order a person meets an account's communications, grouped by the date each one hangs off. This is how you see the shape of a journey, such as everything a new starter receives and when. Each line reads back in the same words set_schedule takes.

  • read_communication_history

    Who changed a communication and when, newest first.

  • read_review_comments

    The whole review trail for one communication: each step, who took it, and the note. A changes-requested note is the answer to why something is not live yet.

B. Compose and schedule a communication (9 tools)

A handful of calls take a communication from empty to fully specified, scheduled and attributed.

  • create_program

    Create a new program when no existing program fits, before calling create_draft.

  • create_draft

    Create an empty communication draft inside a program.

  • create_follow_up_draft

    Create an empty follow up to an earlier send that reaches only the people who ignored it, or only the people who acted: no interaction at all, no answer to a survey it carried, no click on a link, or the people who did click. A segment cannot express this, so a follow up is the only way to chase. It inherits the source's program and audience, so set_audience is not called on it, and set_schedule takes an after_send delay.

  • update_draft

    Rename a draft, rewrite its internal description, or move it into a different program, without touching its copy, audience or schedule.

  • set_message

    Set the channel (work email, personal email, Slack, Teams, SMS via Twilio, WhatsApp), the body and the email subject. The body goes in as plain Markdown or as the editor's own format, so a message written by hand in the app can be rewritten by the agent rather than locking it out. Beyond text that means buttons, headings, tables, dividers, images, video, polls, and blocks that only show to one segment. Pick an email design by name from read_branding. Any image not already on the image service is republished to a durable URL, up to 100 MB.

  • set_audience

    Target a named segment, an ad hoc segment expression composed from existing condition fields, a manager or manager's-manager expansion of a segment, or a Slack/Teams channel directly.

  • set_schedule

    Send immediately on publish, on a fixed date and time, relative to any subject date the account holds with month and day offsets, day-of-week constraints and per-recipient local timezone, or on a repeating cadence with a frequency, occurrence cap and end date.

  • set_sender

    Override who the communication comes from, so a message can read as the People Team or a named person rather than the app. Pass null to fall back to the account default.

  • archive_draft

    Archive a draft communication that is no longer needed. Clean up after a build without touching the app.

C. Know who you are writing to (7 tools)

Everything the agent needs to read out of an account before it composes a word.

  • read_branding

    Account name, brand voice and tone guidance, logo URLs, color palette, AI image style, and the named email designs set_message can wrap a message in.

  • list_segments

    Every active segment, with a flag for which can act as a base segment.

  • list_segment_conditions

    The field and value vocabulary available for composing new ad hoc segments.

  • describe_audience

    The employee fields that can pick a group out of a base segment, with how many of its people carry each field and the values it holds. Call it before set_audience to build an ad hoc segment on a field or value no existing segment uses yet. Fields only a few people carry, and fields whose values are nearly all unique, are left out. A special category field such as gender or religion reports its coverage without its values.

  • list_merge_tags

    Every merge tag this communication may use, grouped by the person it reads from, with the fallback each one carries. Not just names: department, job title, office, tenure fields, account-wide tags and every calendar event, plus the same fields read through manager and managers_manager. Which tags are valid depends on the audience, so set_audience first.

  • list_subject_dates

    The dates an account can schedule against and when each one fires. No longer only birthday, start date and work anniversary: whatever the account actually runs, including became a manager and became an admin.

  • list_chat_channels

    Postable Slack and Teams channels.

D. Artwork, senders and channel rules (6 tools)

The approved material an account already owns, including its branded templates, instead of the agent inventing its own.

  • publish_image

    Publish a PNG, JPEG, WebP or AVIF up to 100 MB to a durable public https:// URL for use in set_message. Give it a title, tags and a folder to also file it in the content library, so the team can reuse it.

  • list_content_library

    The uploaded files and Design Huddle templates in the account's content library, grouped by folder and flagged by type. Use approved artwork in a message instead of generating something new. Uploaded files come back with a public URL, documents such as PDFs are flagged so you link them rather than embed them, and a template comes back with a Template ID for render_content_library_template.

  • list_content_library_tags

    The tag names and folder paths in the library with a count against each, so you filter on something that actually exists.

  • render_content_library_template

    Prepare a Design Huddle template from the content library for a message. It returns the design node to drop straight into set_message plus a preview image of what that node looks like. The design stays editable in the app afterwards, so a branded template can be used in an agent-built message without flattening it into a picture.

  • list_whatsapp_templates

    The WhatsApp templates the account can send. Meta fixes the wording, so only merge tags and the destination link change per recipient. Read this before offering WhatsApp, so you promise only wording a template already holds.

  • list_possible_senders

    The senders available to set_sender for a communication, and which one it currently uses.

E. Check it before it goes (3 tools)

New. The agent can look at its own work the way a recipient will, rather than trusting that a successful write means a working message.

  • read_message

    Read the body of a single communication back.

  • read_communication_preview

    See a communication rendered as its recipients will, with sample merge values, returned as an image. A tall message comes back as several images, top to bottom. This is the answer to a write that succeeds and still looks wrong.

  • send_me_test

    Send yourself a real test copy: your own address on email, or your connected destination on Slack, Teams, Twilio or WhatsApp.

F. Surveys (13 tools)

The full survey lifecycle, now including reading the answers back.

  • create_survey

    Draft a survey, with optional confidential mode (hides personal details, suppresses any question under 5 responses, unlocks eNPS) and optional generic link / QR response capture.

  • add_survey_page

    Add a page to the draft.

  • add_survey_question

    Radiogroup, checkbox, dropdown, rating, boolean, text (12 input types) and long-form comment, with visibleIf conditional display and answer-count validators.

  • add_survey_conditional_completed

    Different completion text depending on how someone answered.

  • prepare_survey_translation

    Export every used string for a target locale.

  • add_survey_translation

    Save the completed translation set back onto the survey.

  • launch_survey

    Publish the latest draft revision and return the live link, which drops straight into set_message.

  • close_survey

    Stop a live survey taking answers, with your own message on the closed link. Answers already given stay, and launch_survey reopens it.

  • archive_survey

    Take a survey out of the list entirely, closing it if it was live.

  • list_surveys

    Non-archived surveys with status, response counts, and live links.

  • read_survey

    Read one survey back: title, status, settings, pages and questions. Use it to see what an existing survey asks before writing a new one. It returns the newest revision and tells you when respondents are seeing an older one.

  • read_survey_responses

    What people actually answered. Counts per answer for closed questions, open text tallied by theme, then whole responses so one person's rating and their comment read together. No answer is tied to a person and no identifier comes back; an anonymous survey shows nothing until 5 people have answered.

  • read_survey_reach

    How many people a survey went to and what share answered, naming each communication that carries the link with its sends, deliveries and clicks.

G. Read your results back (4 tools)

Delivery, opens, clicks, errors and reactions are readable for anything that has actually sent, the people who engaged come back by name, and the answers to a poll asked inside a message read back too.

  • list_communication_analytics

    Rank every sent communication by opens, clicks, deliveries, errors or sends, across the whole account or inside one program. Returns sends, deliveries, errors, opens and open rate, how many people clicked, total clicks and Slack reactions. Drafts and anything never sent are excluded.

  • read_delivery_forensics

    The same numbers for one individual send, most recent first, for the account, one program or one communication. Adds the channel, the segment, who published it, the trigger that fired it, clicks broken down by URL, errors broken down by reason, and the name and address of anyone it failed to reach. Everyone who opened, clicked or reacted also comes back by name, most engaged first, with the URLs each person clicked and how many times; a send names up to 50 of them and reports how many engaged people are not in the list. A hard bounce comes back with the full SMTP reason, so a bad address is finally actionable.

  • read_person_send

    Why one named person did or did not get a communication. Give a work email address or an employee ID and it returns that person's own trail for that send: whether the communication was published at the time, whether they met the audience rules, which address it would use, whether the system had worked out how to reach them, and whether it put them in the queue. Queued is not proof of arrival, which is what read_delivery_forensics reports. The record covers the last 90 days and says the date it starts on.

  • read_poll_results

    What people answered in the polls a message asks. Each poll comes back with its question, how many answers it has, and the count and share behind every option, including an option the poll no longer offers if somebody chose it, so the shares still add up. No answer is tied to a person. A message with no poll block returns nothing, and a poll nobody has answered yet says so rather than reporting zero as a result.

02Roadmap

24 open items, grouped by the problem they solve rather than by product area.

No login needed. One vote per person per item, and you can take it back.

Re-checked against production on 2026-09-22. The tool count went from 26 to 52, and ten items on this list closed, including the full merge tag registry, the content library, survey responses, scheduling off any event, and naming the individual people who opened and clicked.

03Prompt library

Prompts that actually exercise the live tools. Add one that worked for you.

Add a prompt

Optional, only used if we want to follow up. Never shown on this page.

04Test drive the MCP

Four short tracks. Start to finish is about half an hour and nothing sends until you publish it yourself.

Watch the full connection, 71 seconds, sound on.

  1. 1

    In Claude, click your name at the bottom left of the sidebar, then Settings.

  2. 2

    Open the Connectors tab.

  3. 3

    Search for ChangeEngine. Two results come back: pick ChangeEngine, not ChangeEngine Pages, and click Connect. If ChangeEngine does not appear, your Claude administrator needs to enable it for your organization first. Enabling it at the organization level only makes the connector available, it does not connect it for anyone. Each person connects their own Claude account once.

  4. 4

    Claude opens a browser tab to authorize the connection.

  5. 5

    On the ChangeEngine screen, enter your organization name as one lowercase word with no spaces, then click Continue. If you are not sure what it is, it is the name your ChangeEngine workspace is registered under, not your email domain.

  6. 6

    Log in with your ChangeEngine email address. You are authorizing your own account, so the agent sees exactly what you see and nothing more.

  7. 7

    Confirm it worked. Start a new chat and run this prompt. You should get your real program list back within a few seconds. If nothing comes back, reopen Settings and check that ChangeEngine shows as connected rather than just available.

    List my ChangeEngine programs.